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Responsible Gaming

Responsible approach to gambling with Krikya.

As a licensed and customer-focused platform, mission of Krikya is to provide you with enjoyable and rewarding online entertainment. We understand that gaming can sometimes lead to challenges, and we’re dedicated to ensuring that your experience remains positive. If you ever feel that gaming is becoming overwhelming, we’re here to help you navigate those feelings. In this section, we’ll share our responsible gambling initiatives and the specific measures we’ve taken to prioritize your safety and fulfillment.

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Our Responsible Gaming Policy

We have implemented proactive measures to ensure that all customers enjoy a safe gaming environment. Below, you can see the steps we take to maintain your security and enhance your experience.

Account Restrictions

To support you in managing your gaming habits, we offer a range of restriction options for when you feel gaming might be becoming overwhelming. These include deposit limits, loss limits, session time limits, and other measures designed to help you stay in control and prevent gaming from progressing into addiction.

Underage Gaming

We only accept players over 18 years old. If we suspect a minor has accessed our site, their account will be immediately blocked. We encourage parents to protect their children’s online safety with restrictive applications and monitoring tools. Furthermore, we undertake frequent age verification checks to guarantee that all players satisfy the legal age minimum, which is typically 18, according to your country’s legislation. If a player’s age cannot be established, we may seek more verification, limit account access, and freeze money until status is proven.

Staff Training

We ensure our team is trained to communicate effectively and compassionately with those seeking support. Our agents are approachable and respectful, providing assistance in a non-judgmental manner. They are here to listen to you and offer the help you need.

Advanced Monitoring and Detection Systems

To recognize and handle possible gambling problems, we have put in place sophisticated monitoring and detection systems. In order to identify symptoms of problem gambling, such as high spending, prolonged gaming sessions, or abrupt changes in habits, these systems examine player behavior. Our staff contacts the player to provide help, direction, and access to resources for responsible gaming when such trends are noticed.

Continuous Support

We’re available 24/7 to support you in preventing or managing gaming addiction. Remember, you’re not alone, and we’re here without judgment. Reach out to our customer support through any convenient method for assistance. We can provide a list of free organizations that offer professional help with gaming addiction. Additionally, you can contact these organizations directly:

Not Sure When to Ask for Help?

We encourage our players to reach out as soon as they notice any signs of problematic gaming. To help you evaluate your gambling habits, please answer the following questions with “Yes” or “No”:

  1. Do you frequently gamble until all your money is gone?
  2. Have you ever taken out loans specifically to support your gambling activities?
  3. Has gambling led you to overlook your personal or family responsibilities?
  4. Are you reluctant to spend money on everyday necessities because you prefer to save it for gambling?
  5. After winning, do you feel a strong urge to keep gambling in hopes of winning even more?
  6. Are you gambling in an attempt to resolve financial difficulties?
  7. Has your gambling caused conflicts or problems at home?
  8. Do you experience feelings of regret or guilt after engaging in gambling?
  9. Has your motivation or productivity decreased due to your gambling habits?
  10. Do you find yourself gambling for longer periods than you originally intended?

If you replied “Yes” to the majority of these questions, it might suggest that you have a gambling problem. Please handle this extremely seriously and consider getting help.

Tips for Fighting the Addiction

Millions of people around the world struggle with problematic gaming and the consequences it causes. It’s never too late to acknowledge that you have an addiction and take steps to overcome it. We appreciate our players and will always be here to assist you if you need it. Please read the following tips to help you reduce your risk of developing a gambling addiction:

  1. Allocate a specific amount for gambling, ensuring it’s money you can afford to lose.
  2. If you find gambling affecting your everyday life, seek assistance immediately.
  3. View gambling as a leisure activity rather than a way to generate income.
  4. Stick to set time limits to avoid excessive gambling sessions.
  5. Remember to take regular pauses to prevent excessive engagement.
  6. Refrain from gambling when experiencing strong emotions like stress or sadness.
  7. Avoid trying to recover losses; this can lead to more significant issues.
  8. Consider using self-exclusion options if you feel gambling is becoming an issue.
  9. Do not view gambling as a means to solve problems or escape from reality.
  10. Avoid borrowing or taking money unlawfully to fund gambling activities.

Self-Exclusion

For gamers who require some time off from gaming, we provide cooling-off intervals and self-exclusion options. While cooling-off periods limit access for a certain amount of time, self-exclusion enables you to suspend your account either permanently or temporarily. You have the option to revive your account once it has been closed for a period of one month, six months, or a year. But in the end, the company makes the decision to remove these limitations.

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